Job offer: Receptionist Cum Secretary

Job Summary
The Receptionist cum Secretary will be the first point of contact for the company. The ideal candidate will manage the front desk on a day-to-day basis while performing variety of administrative and clerical supports across the business to the highest quality standards. She should exude a pleasant personality and ultimately be responsible for ensuring the front desk welcomes guests positively, provide general information about the company, and answer inquiries related to activities conducted by the company.

Responsibilities

Greet and welcome guests as soon as they arrive at the company’s reception area

Direct visitors to the appropriate persons and offices they are visiting after doing due diligence

Answer, screen, and forward incoming phone calls

Receive, sort, and distribute correspondences

Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, company brochures and magazines/ newspapers)

Provide basic and accurate information in-person and via phone/email

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings

Assist with travel and accommodation schedules and prepare vouchers where necessary

Keep updated records of office expenses and costs

Perform other clerical receptionist duties such as filing, photocopying, transcribing, and scanning

Requirements

Bachelor’s degree in any related field

Minimum of three (3) years relevant work experience

Proven work experience as a Receptionist, Secretary, Front Office Representative, or similar role

Strong skills in Records& Archives Management or Administration.

Hands-on experience with office equipment (e.g., computer and printers)

Professional attitude and appearance

Solid written and verbal communication skills (preferably English and Swahili)

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

Proficiency in Microsoft Office Suite.