Job offer: Head of Sales & Marketing

Job Summary
On behalf of our client from the baking industry, we are seeking a driven, organized, collaborative and well-spoken Head of Sales and Marketing who is passionate about advancing the baking brand through Wholesale, Retail and E-commerce sales efforts. The goal is to enhance customer satisfaction so that the company can maintain and expand their clientele.

Roles & Responsibilities

Identify, prospect, and develop new business routes and opportunities with potential clients within the lake region.

Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.

Conduct market research to understand industry trends and customer needs and present the same to the management.

Present, promote, and sell company products or services to both new and existing clients.

Develop and execute sales strategies to meet and exceed sales targets. Daily targets are 20,000 products per day which will rise up to 200,000 products per day.

Prepare and deliver product presentations and proposals to potential clients.

Negotiate and close sales deals while providing transparent and accurate information to clients.

Collaborate with the sales team to achieve collective sales goals and share best practices.

Monitor market competition and provide market feedback to the sales and marketing teams.

Keep accurate and organized records of sales activities, leads, and customer interactions.

Provide timely and responsive customer support to address inquiries and resolve issues.

Participate in sales and product training programs to stay updated on company offerings.

Attend industry events and exhibitions to network and promote the company's products and services.

Contribute to the development of sales and marketing materials, including brochures and presentations.

Stay current with industry knowledge and trends to provide informed product advice.

Training subordinates to develop requisite skills (Conducting trainings on products selling skills, lead prospecting and closing skills).

Measure team assessment and performance reviews and All reports (Daily, Weekly, Monthly, Quarterly and Annually).

Monthly Sales Planning and forecasting, considering the shelf life.

Channel Management.

Cost Management.

Requirement

Bachelor's degree in business, marketing or any related field.

Minimum 5 years' experience within the food industry, bakery/bread or FMCG experience preferred

Superior leadership and sales and marketing skills

A passion for baking products.

Extremely organized with impeccable attention to detail

A desire and ability to implement change and systems to improve performance and efficiencies through the business

Excellent interpersonal and customer service skills

Flexibility and sense of humor – ability to establish order and systems in a rapidly changing environment

Must be a self-starter and effective at time-management

Proficiency in all Microsoft Office applications including World, Excel, PowerPoint required

Ability to effectively interact with people of diverse socioeconomic, cultural and ethnic backgrounds

Ability to travel within lake zone

Ability to read, write and speak in English and Swahili is required.

Multitasking